Terms & Conditions

Last updated: 20th April 2025

Welcome to TrainingWizz (“we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of our mobile application and related services (the “Service”). By downloading, accessing, or using TrainingWizz, you agree to be bound by these Terms. If you do not agree, you should not use the Service.

1. Who We Are

TrainingWizz is operated by Tim Diacon, a UK sole trader.

• 📧 help@trainingwizz.com
• 🏢 1 Dozmere Close, TR3 6RL, United Kingdom

2. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you must have permission from a parent or guardian.

3. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Upload or share content that is unlawful, harmful, or offensive
• Harass, threaten, or impersonate others, or infringe their rights
• Attempt to interfere with, disrupt, or compromise the security or integrity of the Service
• Reverse engineer, decompile, or otherwise attempt to access the source code
• Use the Service in a way that could damage our reputation or the experience of other users

4. Subscriptions & Payments

• TrainingWizz offers subscription plans via Apple App Store In-App Purchases, managed by RevenueCat.
• Payment will be charged to your Apple ID account upon confirmation of purchase.
• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.
• You can manage or cancel your subscription in your Apple ID account settings.
• Refunds are handled solely by Apple under their App Store policies — we cannot provide direct refunds.
• Where applicable, taxes may be added to the price as determined by Apple.

5. Disclaimer – Not Medical Advice

TrainingWizz provides personalised training plans and coaching guidance for endurance sports. The Service is for informational and educational purposes only, is not a medical device, and does not provide medical advice. You are responsible for ensuring that any training undertaken is suitable for your health and fitness level. Consult a doctor before beginning any new training programme, especially if you have medical conditions, are pregnant, or have concerns about your health.

6. Limitation of Liability

• We do not guarantee that using the Service will improve performance or prevent injury.
• To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, data, goodwill, or other intangible losses.
• We are not liable for injuries, health issues, or damages arising from training plans or advice provided by the Service.
• Our total liability for any claim relating to the Service will not exceed the subscription fees you paid to us in the 12 months preceding the event giving rise to the claim.

7. User Content

You may submit content such as training goals, notes, or chat messages (“User Content”).

• You retain ownership of your User Content.
• You grant us a non-exclusive, worldwide, royalty-free licence to host, process, and display your User Content solely to operate and improve the Service.
• You are responsible for your User Content and agree not to submit unlawful, offensive, defamatory, or infringing material.
• We may remove User Content or suspend accounts that breach these Terms.

8. Third-Party Services

The Service may integrate with third-party services (e.g., Strava, Garmin, Zwift).

• We access only the data necessary to provide and improve the Service.
• Your use of third-party services is governed by their own terms and privacy policies.
• We are not responsible for availability, accuracy, or performance of third-party services.
• You can revoke access through our app (where available) or via the relevant third-party platform.

9. Availability & Changes

We aim to provide a reliable Service but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue parts of the Service at any time (for example, to improve performance, address security issues, or comply with legal requirements).

10. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Upon termination, provisions that by their nature should survive (e.g., liability limitations) will continue to apply.

11. Governing Law

These Terms are governed by the laws of England and Wales. You and we agree to the exclusive jurisdiction of the courts of England and Wales for any disputes arising out of or relating to the Service.

12. Changes to These Terms

We may update these Terms from time to time. If changes are significant, we will notify you via the app or email. Continued use of the Service after changes take effect means you accept the updated Terms.

13. Contact Us

If you have any questions about these Terms, contact us:

📧 help@trainingwizz.com

🏢 1 Dozmere Close, TR3 6RL, United Kingdom